PRIVACY POLICY

We value your interest in The Stella Hotel & Ballroom ("Stella"). We understand the importance of privacy to you. So that you understand our practices and policies, and your many options, we have prepared this Internet Privacy Policy to explain what types of information we may gather about you when you visit our website or elect to register for certain optional features, how we may use that information, and the safeguards we have in place to protect your personally identifiable information.

This Internet Privacy Policy applies when you visit or use stellahotel.com. It does not apply to the sites of our corporate parent, Gorman & Company, or to information that may be collected on Gorman & Company’s individual websites. Nor does it apply to other external websites that may be linked to our websites (see "Links" section below).

We gather visitor information for the purpose of providing a better website experience, better service, responses to your inquiries and other communications, and to administer our business. We try to balance our respect for your privacy with our desire to offer you the online experience that meets your needs. Accordingly, we gather some aggregate, anonymous information from all visitors, then give you the opportunity to create your customized online experience, by selecting what personal information (also referred to as "personally identifiable information" or "PII") you choose to share to achieve your needs. We also allow you to review and revise your personal information and preferences at any time.

Information We Collect & How We Use It

You do not need to provide any personal information to browse The Stella Hotel & Ballroom website. You can even check on the availability of rooms and standard rates for our hotels without providing any personal information. We may gather some anonymous information about your visit, such as the pages you visited, your navigation, and your browser type. This information does not identify you, your e-mail address or any other personal information, unless you previously have identified yourself by registering for or using certain interactive features of our sites or you access our website from a link in an email we sent you. We may share this anonymous information with third parties in appropriate circumstances. We collect several categories of information from and about you as a result of your use of the Site and as a result of your communications with us. 

Individual inquiries and other contacts

  • Information Collected and Stored Automatically. When you browse our website, you and your web browser may transmit information that we automatically collect. We do log your IP address (the Internet address of your computer), the web pages you visit and the time of your visit, and other click-stream data. The only other type of information automatically provided to us is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of our site. 
  • Email signup. If you are on our website and submit your email address to learn about our exclusive offers, your email address will be included in our marketing database. We will use your email address to send you the information detailed in the reservation request and registration section. 
  • Contact Us and Request for Proposal Web Form Emails. When you contact us using an email form from our website, we automatically receive your email address with your message. 

Reservation Requests and Registration

You may inquire about availability of room(s) on particular dates without submitting any personal information. If you wish to make hotel reservations online, however, you must register with our websites. To register, you will need to provide your contact information (name, email address, postal address and, preferably, phone numbers), your preferences for accommodations, and financial information (credit card type, number, expiration date, and billing address, etc.). We will use the personal information you provide us to select and reserve your accommodations and to process and bill you in accordance with our terms. We will also use your email address to:

  • Send you pre-arrival messages confirming your reservation and providing other information about the hotel, the area, events, etc.;
  • Manage any change in your reservations;
  • Follow-up on your stay with us, send you copies of your hotel bills when requested, or provide other requested information or responses;
  • Notify you of special events and offers; and send you our newsletter

When registering, you will consent to receive the foregoing types of communications. You can manage your profile by opting out of receiving future email marketing messages from us by using the unsubscribe link that is included in each email. 

Employment inquiries and applying for jobs:

Our secure Careers site, which is administered and hosted on our behalf by a third-party contractor using proprietary software and tools, allows us to collect information from people who want to be considered for employment with The Stella Hotel & Ballroom and The 1844 Table & Mash. If you register and apply online for employment with us through our "Careers" (Employment) website, we will collect the information about you that you provide for that purpose. We use the personal information you provide to us only for the purpose of assessing your qualifications and eligibility for various employment opportunities that may arise within The Stella Hotel & Ballroom and The 1844 Table & Mash. All information you submit through this site is encrypted, and will be treated confidentially. 

Links

This policy applies to, and only to the online information collection practices of the Stella website. Our website may include links to other websites maintained by third parties whose privacy practices may differ from ours. When you go to linked websites, please check those sites' privacy policies, as The Stella Hotel & Ballroom cannot control or ensure the data collection practices or content of any external websites to which this site may refer you.

How we respect your privacy and protect your information

As described above, we collect information about your website visit primarily to fulfill your requests -- for reservations, for quotes, or to explore employment opportunities. We may share some personal information with service providers who assist us in operating our websites or conducting our business. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this website, or to protect our business, property and operations. From time to time we may partner with other companies in providing co-branded (co-sponsored) promotions or products. If such a promotion is hosted on our website(s), we will not share your information with the co-sponsor without your express permission. We limit access to the personally identifiable information to employees, contractors and licensees who need access to carry out their responsibilities for The Stella, such as the contractors hosting our Careers website.

On occasion we may send you communications regarding upcoming events, new features, services, and special offers we think you will find valuable. We typically use third-party email service providers, who are contractually prohibited from using your email address for any other purpose than to send emails. You may unsubscribe from any further marketing emails from us (other than transactional ones relating to your reservations, account, etc.). You may do so by clicking on the UNSUBSCRIBE link provided in each such email message. Except as described in this Privacy Policy or may be required by law, we do not sell, trade, rent, or share your personal information to/with others. To change or update your contact information, you may call us at the number listed on the website or send us an email via the "Contact Us" form. If you have created a user profile when making a reservation, you may update your personal information in your profile as well.

We maintain practices and procedures designed to safeguard the security, integrity, and confidentiality of personal information collected through our website. As noted above, we do not use or blend the information from emails we may receive from you with any records maintained by the company or third parties. We have in place a firewall to protect the e-mail server to which all personal information is delivered. We educate our employees about the importance of safeguarding personal information and preventing unauthorized access, disclosure and use.

Finally, please be aware that we will not, ever, send you an email asking for your credit card information, social security number, user name, password or similar sensitive personal information. Should you receive a message that asks for such information, treat it as a "phishing" or fraudulent email, and do not respond.

Changes in Ownership. If The Stella Hotel & Ballroom merges with or is acquired by another legal entity, your personal information may be transferred to that legal entity.

Reviewing your personal information and options

Should you wish to review or delete personal information you have submitted through our website, or you have any questions, please contact info@stellahotel.com.  

This website is operated by The Stella Hotel & Ballroom. This Privacy Policy applies to our current practices. We may change our policies in the future consistent with legal requirements, or if that would help us to serve you better. If we decide to expand our website functions or share information with trusted third parties in the future, we will post the revised Privacy Policy on our website to explain about the information that will be gathered and the options you will have regarding participation.